We decided long ago to only sell the most reliable eBikes on the market from manufacturers who back up their products with the best warranties in the industry. We want you to feel secure in knowing that were you to ever have a problem with your eBike, we are here to help.
We know that not everything works out exactly like you planned, so if you are not completely satisfied with your new eBike we are here to help. One of the reasons so many people purchase from us is our commitment to outstanding customer service - and we don't stop once you have purchased your eBike. We are here to help you every pedal of the way.
If you have any problems with your product, please email us at firstname.lastname@example.org or call us at (307) 278-1544 and we will help you file a warranty claim with the manufacturer. It is a very easy process and all of our manufacturers are among the best in the industry.
ElectriCity Cycles is an authorized dealer for all the brands we sell. We believe it is an honor to represent these manufacturers and stand behind their warranties and return policies.
Below are links to the warranty and return policies of each manufacturer. If you have any questions about the warranties, feel free to contact ElectriCity Cycles or the manufacturer directly.