Best Price Guarantee
We guarantee the lowest price with a 110% Price Match!
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than you paid within 30 days of your purchase date, please let us know and we will refund your original payment for 110% of the difference of the price you paid.
We want you to feel confident that you are getting the absolute best price for the products you are ordering. If you find that our own website has a lower price for the same items you have ordered within 30 days of your purchase date, we will refund 110% of the difference you paid, as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors' website, within 30 days from the date of your order and we will process the credit accordingly.
Our 110% Price Match Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Promotions such as rebates, coupons and buy one, get one free offers are not eligible.
- The item must be in stock on the competitor's, and our, website. All pre-orders are exempt.
- The competitor must be an online store, they may not have a retail location.
- The website cannot be a discounter or auction website (ie; eBay, overstock, etc..).
- The competitor must be an Authorized Retailer of the product in question.
- The competitor must comply with manufacturer MAP (minimum advertised pricing).
- All X-Treme brand bikes are excluded.
- The value of any free gifts from ElectriCity Cycles will be added to the lower price for comparison.
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
*Please Note: Due to Industry-Wide End Of Year Closeouts, This Price Match Policy IS NOT Applicable during the holiday season from November 15th - January 3rd.